Data Processing
How service data is processed for support and compliance.
This page summarizes how customer data may be processed when a visitor submits an exchange, transfer, or software wallet support request.
Request-led service
Quote, wallet and transfer support in one workflow.
- Currency and digital asset quote requests
- Software wallet setup guidance
- Compliance-led customer onboarding
- Clear fee and service information
Processing purposes
- Customer support and service communication
- Identity, business, and beneficial ownership review
- Exchange quote and transfer-instruction preparation
- Wallet-address and transaction-reference review
- AML, fraud, sanctions, and security controls
- Legal, regulatory, accounting, and dispute-resolution records
Data sharing
Data may be shared with service providers, payment or settlement partners, compliance vendors, legal advisers, regulators, law enforcement, or other parties where required for service delivery, legal compliance, fraud prevention, or dispute resolution.
Security
Exchangoria uses administrative, technical, and organizational controls designed to protect customer records. No website or electronic communication method is completely risk free. Contact support@exchangoria.org for data-processing questions.